Giving Effective Feedback HBR 20 Minute Manager Series

Giving Effective Feedback  HBR 20 Minute Manager Series Author Harvard Business Review
ISBN-10 9781625275479
Year 2014-10-21
Pages 128
Language en
Publisher Harvard Business Review Press
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Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results, including: Choosing the right time to talk Engaging in productive dialogue Helping both star and struggling performers Developing a plan for effective follow-up Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

Giving Effective Feedback 20 Minute Manager Series

Giving Effective Feedback  20 Minute Manager Series Author Harvard Business Review Harvard Business Review
ISBN-10 9781625275424
Year 2014
Pages 96
Language en
Publisher Harvard Business Press
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Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results, including: ? Choosing the right time to talk ? Engaging in productive dialogue ? Helping both star and struggling performers ? Developing a plan for effective follow-up About HBR's 20-Minute Manager Series: Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives?from the most trusted source in business. Also available as an ebook.

Performance Reviews HBR 20 Minute Manager Series

Performance Reviews  HBR 20 Minute Manager Series Author Harvard Business Review
ISBN-10 9781633690073
Year 2015-04-07
Pages 130
Language en
Publisher Harvard Business Review Press
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Conducting performance reviews can be stressful. But these conversations are critical to your employees’ development, allowing you to formally communicate with them about their accomplishments relative to their goals. Performance Reviews guides you through the basics. You’ll learn to: • Gather and analyze the right information • Document your assessment • Address performance problems • Set challenging goals Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives—from the most trusted source in business. Also available as an ebook.

Managing Time 20 Minute Manager Series

Managing Time  20 Minute Manager Series Author Harvard Business Review
ISBN-10 9781625272249
Year 2014
Pages 85
Language en
Publisher Harvard Business Press
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Does it seem like you never have enough time to get everything done? Keeping on top of your tasks, deadlines, and work schedule can be daunting.Managing Time quickly walks you through the basics. You'll learn to: Assess how you spend your time now Prioritize your tasks Plan the right time to work on each one Avoid procrastination and interruptions About HBR's 20-Minute Manager Series: Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executivesfrom the most trusted source in business. Also available as an ebook.

Difficult Conversations

Difficult Conversations Author Harvard Business Review
ISBN-10 1633690784
Year 2016
Pages 110
Language en
Publisher Harvard Business School Press
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Whether you've been putting off giving an employee negative feedback or wondering how to react when a coworker erupts in frustration during a meeting, difficult conversations in the workplace are, well, difficult. While there's no one right” way to have a difficult conversation, there are guiding principles you can follow and strategies you can employ to facilitate a discussion in which both parties are able to air concerns constructively. Difficult Conversations takes you through the basics of: Crafting a clear message Identifying the other person's goals Developing and maintaining a positive mind-set Conducting a productive conversation About HBR's 20-Minute Manager Series: Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executivesfrom the most trusted source in business. Also available as an ebook.

The Harvard Business Review Manager s Handbook

The Harvard Business Review Manager s Handbook Author Harvard Business Review
ISBN-10 9781633692299
Year 2016-12-13
Pages 336
Language en
Publisher Harvard Business Review Press
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The one primer you need to develop your managerial and leadership skills. Whether you’re a new manager or looking to have more influence in your current management role, the challenges you face come in all shapes and sizes—a direct report’s anxious questions, your boss’s last-minute assignment of an important presentation, or a blank business case staring you in the face. To reach your full potential in these situations, you need to master a new set of business and personal skills. Packed with step-by-step advice and wisdom from Harvard Business Review’s management archive, the HBR Manager’s Handbook provides best practices on topics from understanding key financial statements and the fundamentals of strategy to emotional intelligence and building your employees’ trust. The book’s brief sections allow you to home in quickly on the solutions you need right away—or take a deeper dive if you need more context. Keep this comprehensive guide with you throughout your career and be a more impactful leader in your organization. In the HBR Manager’s Handbook you’ll find: - Step-by-step guidance through common managerial tasks - Short sections and chapters that you can turn to quickly as a need arises - Self-assessments throughout - Exercises and templates to help you practice and apply the concepts in the book - Concise explanations of the latest research and thinking on important management skills from Harvard Business Review experts such as Dan Goleman, Clayton Christensen, John Kotter, and Michael Porter - Real-life stories from working managers - Recaps and action items at the end of each chapter that allow you to reinforce or review the ideas quickly The skills covered in the book include: - Transitioning into a leadership role - Building trust and credibility - Developing emotional intelligence - Becoming a person of influence - Developing yourself as a leader - Giving effective feedback - Leading teams - Fostering creativity - Mastering the basics of strategy - Learning to use financial tools - Developing a business case

HBR 20 Minute Manager Boxed Set 10 Books HBR 20 Minute Manager Series

HBR 20 Minute Manager Boxed Set  10 Books   HBR 20 Minute Manager Series Author Harvard Business Review
ISBN-10 9781633690967
Year 2015-05-05
Pages 1244
Language en
Publisher Harvard Business Review Press
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You’ll get up to speed fast on the most essential business skills with this set of concise, practical primers. Finance Basics explains the fundamentals of corporate finance—and its jargon; Running Meetings gives you the tools and checklists you need to keep your meetings effective and efficient; Presentations helps you create and deliver a persuasive performance, fast; Managing Projects shows you how to set up and execute on a project plan; Managing Time helps you to figure out where all the minutes of your day are going—and how to get them under control; Getting Work Done helps you to use each of those minutes more productively; Creating Business Plans shows you how to present the risks and rewards of your idea; Managing Up helps you to build your relationship with your boss; Delegating Work shows you how to hand work off right; and Giving Effective Feedback teaches you how to make potentially difficult confrontations and turn them into productive conversations. This 10-volume, specially priced boxed set makes a perfect gift for aspiring leaders who are short on time but need advice fast. Get up to speed fast on essential business skills. Whether you’re looking for a crash course or a brief refresher, you’ll find just what you need in HBR’s 20-Minute Manager series—foundational reading for ambitious professionals and aspiring executives. Each book is a concise, practical primer, so you’ll have time to brush up on a variety of key management topics. Advice you can quickly read and apply, from the most trusted source in business.

How to Be Good at Performance Appraisals

How to Be Good at Performance Appraisals Author Dick Grote
ISBN-10 9781422142707
Year 2011-07-05
Pages 240
Language en
Publisher Harvard Business Press
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Do you supervise people? If so, this book is for you. One of a manager’s toughest—and most important—responsibilities is to evaluate an employee’s performance, providing honest feedback and clarifying what they’ve done well and where they need to improve. In How to Be Good at Performance Appraisals, Dick Grote provides a concise, hands-on guide to succeeding at every step of the performance appraisal process—no matter what performance management system your organization uses. Through step-by-step instructions, examples, do-and-don’t bullet lists, sample dialogues, and suggested scripts, he shows you how to handle every appraisal activity from setting goals and defining job responsibilities to evaluating performance quality and discussing the performance evaluation face-to-face. Based on decades of experience guiding managers through their biggest challenges, Grote helps answer the questions he hears most often: • How do I set goals effectively? How many goals should someone set? • How do I evaluate a person’s behaviors? Which counts more, behaviors or results? • How do I determine the right performance appraisal rating? How do I explain my rating to a skeptical employee? • How do I tell someone she’s not meeting my expectations? How do I deliver bad news? Grote also explains how to tackle other thorny performance management tasks, including determining compensation and terminating poor performers. In accessible and useful language, How to Be Good at Performance Appraisals will help you handle performance appraisals confidently and successfully, no matter the size or culture of your organization. It’s the one book you need to excel at this daunting yet critical task.

The Virtual Manager Collection 3 Books HBR 20 Minute Manager Series

The Virtual Manager Collection  3 Books   HBR 20 Minute Manager Series Author Harvard Business Review
ISBN-10 9781633692381
Year 2016-07-12
Pages 432
Language en
Publisher Harvard Business Press
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Today we have greater control over where and when we work. As our businesses spread across the world and technology makes it easy to do our jobs from anywhere there’s Wi-Fi, more of us have the option to go remote. But that doesn’t mean we’re good at it. Whether you’re calling in from a home office every day or one of your team members occasionally logs in from the quiet car on a train, distance can make collaboration more difficult. Remote work gives teams flexibility and options, but when you’re not face-to-face with colleagues, it’s difficult to set and manage expectations, deal with inevitable tech glitches, keep your people (and yourself) motivated and engaged, and infuse warmth and personality into the blunt communication tools you’re using. The Virtual Manager Collection gives you the solutions you need to be productive, whether you’re managing a team, a project, or just your own work. This specially priced three-volume set includes Virtual Collaboration, Running Virtual Meetings, and Leading Virtual Teams. Tips and strategies cover: • getting your technology up and running—and keeping it there • building and maintaining relationships from afar • communicating well through a variety of media • running productive virtual meetings • setting and managing expectations for your work • leading geographically dispersed teams This set has the practical advice, insights, and tools you need to work well, no matter where you are. Don’t have much time? Get up to speed fast on the most essential business skills with HBR’s 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives-from the most trusted source in business. Also available as an ebook.

The Harvard Business Review Manager s Handbook

The Harvard Business Review Manager s Handbook Author Harvard Business Review
ISBN-10 9781633691254
Year 2016-12-13
Pages 336
Language en
Publisher Harvard Business Review Press
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The one primer you need to develop your managerial and leadership skills. Whether you’re a new manager or looking to have more influence in your current management role, the challenges you face come in all shapes and sizes—a direct report’s anxious questions, your boss’s last-minute assignment of an important presentation, or a blank business case staring you in the face. To reach your full potential in these situations, you need to master a new set of business and personal skills. Packed with step-by-step advice and wisdom from Harvard Business Review’s management archive, the HBR Manager’s Handbook provides best practices on topics from understanding key financial statements and the fundamentals of strategy to emotional intelligence and building your employees’ trust. The book’s brief sections allow you to home in quickly on the solutions you need right away—or take a deeper dive if you need more context. Keep this comprehensive guide with you throughout your career and be a more impactful leader in your organization. In the HBR Manager’s Handbook you’ll find: - Step-by-step guidance through common managerial tasks - Short sections and chapters that you can turn to quickly as a need arises - Self-assessments throughout - Exercises and templates to help you practice and apply the concepts in the book - Concise explanations of the latest research and thinking on important management skills from Harvard Business Review experts such as Dan Goleman, Clayton Christensen, John Kotter, and Michael Porter - Real-life stories from working managers - Recaps and action items at the end of each chapter that allow you to reinforce or review the ideas quickly The skills covered in the book include: - Transitioning into a leadership role - Building trust and credibility - Developing emotional intelligence - Becoming a person of influence - Developing yourself as a leader - Giving effective feedback - Leading teams - Fostering creativity - Mastering the basics of strategy - Learning to use financial tools - Developing a business case

HBR Guide to Leading Teams HBR Guide Series

HBR Guide to Leading Teams  HBR Guide Series Author Mary Shapiro
ISBN-10 9781633690424
Year 2015-06-16
Pages 192
Language en
Publisher Harvard Business Review Press
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Great teams don’t just happen. How often have you sat in team meetings complaining to yourself, “Why does it take forever for this group to make a simple decision? What are we even trying to achieve?” As a team leader, you have the power to improve things. It’s up to you to get people to work well together and produce results. Written by team expert Mary Shapiro, the HBR Guide to Leading Teams will help you avoid the pitfalls you’ve experienced in the past by focusing on the often-neglected people side of teams. With practical exercises, guidelines for structured team conversations, and step-by-step advice, this guide will help you: Pick the right team members Set clear, smart goals Foster camaraderie and cooperation Hold people accountable Address and correct bad behavior Keep your team focused and motivated

Performance Reviews and Coaching The Performance Management Collection 5 Books

Performance Reviews and Coaching  The Performance Management Collection  5 Books Author Harvard Business Review
ISBN-10 9781633692015
Year 2015-12-22
Pages 880
Language en
Publisher Harvard Business Review Press
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If you’re an executive, manager, or team leader, one of your toughest responsibilities is managing your people’s performance. This digital collection, curated by Harvard Business Review, will help you evaluate employee performance, provide coaching, conduct performance reviews, give effective feedback, and more; it includes Dick Grote’s How to be Good at Performance Appraisals; Harvard Business Essentials’ Performance Management; the HBR Guide to Coaching Employees; and Giving Effective Feedback and Performance Reviews, both from HBR’s 20-Minute Manager Series.

HBR Guide to Delivering Effective Feedback HBR Guide Series

HBR Guide to Delivering Effective Feedback  HBR Guide Series Author Harvard Business Review
ISBN-10 9781633691650
Year 2016-04-19
Pages 224
Language en
Publisher Harvard Business Review Press
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Take the stress out of giving feedback. To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback. But the prospect of sharing potentially negative news can be overwhelming. How do you construct your message so that it’s not only well received but also expressed in a way that encourages change? Whether you’re commending exemplary work or addressing problem behavior, the HBR Guide to Delivering Effective Feedback provides you with practical advice and tips to transform any performance discussion—from weekly check-ins to annual reviews—into an opportunity for growth and development. You’ll learn to: • Establish trust with your direct reports • Assess their performance fairly • Emphasize improvement, even in criticism • React calmly to a defensive feedback recipient • Recognize and motivate star performers • Create individualized development plans Arm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Thanks for the Feedback

Thanks for the Feedback Author Douglas Stone
ISBN-10 9781101614273
Year 2014-03-04
Pages 368
Language en
Publisher Penguin
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The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning We swim in an ocean of feedback. Bosses, colleagues, customers—but also family, friends, and in-laws—they all have “suggestions” for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development—but we dread it and often dismiss it. That’s because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. Thanks for the Feedback is the first book to address this tension head on. It explains why getting feedback is so crucial yet so challenging, and offers a powerful framework to help us take on life’s blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace. The business world spends billions of dollars and millions of hours each year teaching people how to give feedback more effectively. Stone and Heen argue that we’ve got it backwards and show us why the smart money is on educating receivers— in the workplace and in personal relationships as well. Coauthors of the international bestseller Difficult Conversations, Stone and Heen have spent the last ten years working with businesses, nonprofits, governments, and families to determine what helps us learn and what gets in our way. With humor and clarity, they blend the latest insights from neuroscience and psychology with practical, hard-headed advice. The book is destined to become a classic in the world of leadership, organizational behavior, and education.

Failure to Communicate

Failure to Communicate Author Holly Weeks
ISBN-10 9781422166451
Year 2010-05-20
Pages 256
Language en
Publisher Harvard Business Press
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Your stomach's churning; you're hyperventilating -- you're in a badly deteriorating conversation at work. Such exchanges, which run the gamut from firing subordinates to parrying verbal attacks from colleagues, are so loaded with anger, confusion, and fear that most people handle them poorly: they avoid them, clamp down, or give in. But dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers and companies -- in the form of damaged relationships, ruined careers, and intensified problems. In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations. Drawing on her many years as a consultant and coach to leaders and executives, the author explains: · Why we turn to ineffective tactics when the heat is on · How to avoid the worst pitfalls of difficult conversations, and how to pull yourself out if you fall in · Ways to regain your balance and inject respect into stressful conversations, even when you've been confronted, infuriated, or wronged · Strategies for mitigating aggression and defensiveness, and for clearing the fog of misconceptions · How to get through the hardest conversations with your reputation and relationships intact Using proven techniques paired with detailed real-life examples, Weeks equips you with the strategies and practices you need to transform even the toughest conversations.